This can be corrected by reinstalling your phones drivers. Here are the steps for reinstalling phones drivers:
Uninstalling Current Driver
- Right click My Computer and select Properties
- Select Hardware
- Click Device Manager
- Expand Modem tree. You will find your phone modem there. (Make sure your phone is connected during this operation)
- Right Click and select uninstall
- Disconnect phone and reboot the system
Reinstalling Modem
- Connect your phone and click Nokia Mode(Or pc suite mode)
- Your modem drivers will get automatically installed
- Open device manager as explained above
- Click actions on file menu and click 'Scan for hardware changes'
- Follow onscreen instruction
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